Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using Ai Dimension's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

Ai Dimension provides AI automation consulting, development, and implementation services including but not limited to:

  • AI strategy and consulting services
  • Custom AI solution development
  • Workflow automation implementation
  • Voice AI agent platforms
  • Chatbot development and deployment
  • AI integration services

User Obligations

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Respect intellectual property rights
  • Maintain the confidentiality of any account credentials
  • Comply with all applicable laws and regulations

Intellectual Property

All content, features, and functionality on our website and in our services are owned by Ai Dimension and are protected by international copyright, trademark, and other intellectual property laws.

Custom solutions developed for clients remain the property of the client upon full payment, unless otherwise specified in a separate agreement. Reusable components and frameworks may be retained by Ai Dimension for future use.

Service Level and Availability

While we strive to provide consistent service availability, we do not guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

Payment Terms

For paid services:

  • Payment terms will be specified in individual service agreements
  • All fees are non-refundable unless otherwise stated
  • Prices are subject to change with notice
  • Late payments may result in service suspension
  • Disputed charges must be reported within 30 days

Confidentiality

We respect the confidentiality of client information and data. Both parties agree to maintain confidentiality of proprietary information shared during the course of service delivery, as detailed in individual service agreements.

Limitation of Liability

To the maximum extent permitted by law, Ai Dimension shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or data breaches
  • Third-party actions or content

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Results from AI implementations may vary and are not guaranteed.

Indemnification

You agree to indemnify and hold Ai Dimension harmless from any claims, losses, liability, damages, and expenses arising from your use of our services or violation of these terms.

Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the services will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ai Dimension operates, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms of Service, contact us at:

Ai Dimension

Email: legal@aidimension.com

Phone: +1 437 524 3445

Address: Mississauga, Canada